Shipping & payment conditions

Payment terms


For new customers we can only offer payment in advance/cash on delivery or PayPal.

Regular customers also have the option of purchasing on account after registration and activation.

Shipping

  •     Parcels weighing a maximum of 31.5 kg are sent by our logistics partner DHL.
  •     International shipments are sent as premium shipments.
  •     Furniture, large appliances, etc. that exceed the maximum weight of 31.5 kg or the maximum permissible transport dimensions of DHL will be sent by a freight forwarder.
  •     Freight forwarding usually takes place on a pallet with delivery to the curb. No removal, construction etc.
  •     Free shipping for small appliances with a net purchase value of 250 euros or more within Germany
 
Shipping cost Germany
Weight   Price
up to 5.0 kg   €8.90*
up to 10.0 kg   €10.90*
up to 20.0 kg   €15.90*
up to 31.5 kg   €18.45*

Shipping cost Zone 1 EU *1
Weight   Price
up to 5.0 kg   €18.90*
up to 10.0 kg   €23.90*
up to 20.0 kg   €33.90*
up to 31.5 kg   €45.40*

Shipping cost Zone 1 non EU *2
Weight   Price
up to 5.0 kg   €27.90*
up to 10.0 kg   €32.90*
up to 20.0 kg   €44.90*
up to 31.5 kg   €54.50*

Shipping cost Zone 2 EU / non EU *3
Weight   Price
up to 5.0 kg   €18.90*
up to 10.0 kg   €23.90*
up to 20.0 kg   €33.90*
up to 31.5 kg   €45.40*

Shipping cost Zone 3 EU *4
Weight   Price
up to 5.0 kg   €19.90*
up to 10.0 kg   €24.90*
up to 20.0 kg   €35.90*
up to 31.5 kg   €48.90*

Shipping cost Zone 3 non EU *5
Weight   Price
up to 5.0 kg   €32.90*
up to 10.0 kg   €41.90*
up to 20.0 kg   €60.90*
up to 31.5 kg   €82.90*
 
*   plus VAT
*1 Zone 1 EU Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic
*2 Zone 1 non EU Liechtenstein, Switzerland
*3 Zone 2 EU / non EU Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, United Kingdom
*4 Zone 3 EU Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
*5 Zone 3 non EU Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Serbia